Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.

Shipping Time

After your order has been processed and shipped, estimated delivery times are:

United States:

  • Standard Shipping: 5–10 business days

International Shipping:

  • Standard Shipping: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather conditions, or other factors outside our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become available after shipment.

You can use the tracking number provided to check your order status.

Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee changes after an order has been processed or shipped.

Customs, Duties & Taxes

For international orders, customers may be responsible for any customs duties, taxes, or fees imposed by their country.

These charges are determined by local customs authorities and are not included in the product price or shipping cost unless otherwise stated.

Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or circumstances beyond our control.

If your package arrives damaged or does not arrive within the expected timeframe, please contact our customer support team and we will assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: huogangkun650025@hotmail.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)